At Denny’s, diners are asked to fill out comment cards. How was your meal? Were you satisfied with the quality of service? Were the restrooms clean?
In universities around the world, semesters end with students filling out similar surveys about their experience in the class and the quality of the teacher.
Student ratings are high-stakes. They come up when faculty are being considered for tenure or promotions. In fact, they’re often the only method a university uses to monitor the quality of teaching.
This article is by Anya Kamenetz @anyalanya, Lead Blogger, Education NPR Blogs.
Articles referred to in the piece
An Evaluation of Course Evaluations by Philip B. Stark
Evaluating students’ evaluations of professors Original Research Article
Economics of Education Review, Volume 41, August 2014, Pages 71-88
Michela Braga, Marco Paccagnella, Michele Pellizzari